Accessibility Policy

Spectrum Feed Services
10 July 2024


Contact: Office Manager


Phone Number: 519-638-3003

By Mail: 58 McGivern Street, Po Box 9, Moorefield ON N0G 2K0



We plan to setup a central point of contact for all questions and requests related to accessibility.

We plan to provide awareness training for all managers, supervisors and employees on accessibility barriers faced by people with disabilities.

We plan to include a statement in our employment policy that accommodation for employees with disabilities is available throughout the employment process.

We plan to update our internal web content to include information on accessibility and support for employees with disabilities.


The Built Environment

We plan to identify barriers that may hinder current employees with disabilities and employees with disabilities that we may hire in the future.  These barriers may include:

Door knobs may not be easily turned by a person with limited mobility or strength.

A fire policy and fire safety plan may not be in place for the evacuation of people with disabilities.

Exit instructions may not be printed in large text, and mounted in an accessible, highly visible location.

Accessible parking spaces may not be clearly marked with the International Symbol of Accessibility.

Washrooms may not have accessible entrances and features, such as, motion-activated sinks and soap dispensers.


Information and Communication Technologies (ICT)

We plan to ensure our information and communication technologies (ICT) are accessible.  We will be asking:

Do we use headings correctly to organize the structure of our content?

Do we design our forms for accessibility?

Do we use fonts that screen readers and other assistive devices can properly read?

Do we ensure there is a strong colours contrast between the text and the backgrounds of our web pages and electronic documents, such as black text on a white background?


Communication, other than ICT

We plan to ensure our information and communication, other than ICT, is accessible.

We will be asking ourselves the following:

Do we develop examples of plain language communications best practices?

Do we require all employee communications, documents and presentations are made in plain language?

Do we avoid preparation of documents that use colours with low contrast?


Customer Service

We train staff who communicate with customers on how to interact and communicate with people with various types of disabilities.

We communicate with people with disabilities in ways that take into account their disability.

We offer to communicate with customers in person, by email, or writing or any alternative format requested by the customer.

We ensure that customers are able to use their personal assistive devices while on our premises.



We consulted persons with disabilities by telephone, email and one-on-one discussions in the preparation of this Accessibility Plan.



We accept feedback by mail, telephone and email.

Feedback will be acknowledged in the same way that feedback is sent to us.

We do not acknowledge feedback that is sent to us anonymously.


Contact: Office Manager


Phone Number: 519-638-3003

By Mail: 58 McGivern Street, Po Box 9, Moorefield ON N0G 2K0